Billing that actually makes sense for how your team operates.
Recommended
2%
of job value
Pay per outcome
Just 2% of the job value you would’ve otherwise missed. Nothing booked, nothing owed, your cost scales with what you actually make.
OR CHOOSE A FLAT MONTHLY PLAN
Every plan includes FSM integration (ServiceTitan, Housecall Pro, FieldEdge) and email + text notifications on every call.
Starter
A reliable 24/7 AI CSR, ready to go from day one.
$425
/month
- Up to 500 minutes/month
- Additional minutes at $0.35/min
- 24/7 AI CSR
- Appointment booking
- FSM integration included
- Text + email notifications
- Analytics dashboard
Most Popular
Standard
For busier shops that need tighter routing and higher call volume.
$650
/month
- Up to 1,000 minutes/month
- Additional minutes at $0.30/min
- 24/7 AI CSR
- Appointment booking
- FSM integration included
- Text + email notifications
- Analytics dashboard
- Custom routing rules
- Priority support
Enterprise
For established shops running a full crew at scale.
$1,250
/month
- Up to 2,000 minutes/month
- Additional minutes at $0.25/min
- 24/7 AI CSR
- Appointment booking
- FSM integration included
- Text + email notifications
- Analytics dashboard
- Custom routing rules
- Dedicated support
- Custom integrations
How Do We Stack Up?
Built for the Middle, Not the Extremes.
| Best fit Novera | Answering service | Generic AI receptionist | Avoca | Broccoli | |
|---|---|---|---|---|---|
| Pricing model | $ | $$ | $$ | $$$ | $$$ |
| Books the job? | Yes, live on the call | Rarely, takes a message | Rarely, scripted answers only | Yes, live | Yes, live |
| Onboarding | Live in 12 days, we map your plan and triage together, no guessing | Generic script | Self-serve DIY setup | Account team, weeks | White-glove, enterprise-focused |
| Customization | Ongoing, adjust triage and routing anytime, no change fees | None | Limited, template-based | Account team required for changes | Enterprise config, dev resources |
| Scheduling integration | ServiceTitan / HCP / FieldEdge etc | None | None, or DIY calendar sync | Yes, ServiceTitan certified | Yes, native ServiceTitan |
| Support | No upsells, immediate support, our success is tied to yours | Call queue | Self-serve, ticket-based | Account team, tiered based on spend | Dedicated CSM, enterprise tier |
| Home turf | Independent, owner-operated HVAC Plumbing and Electrical shops | Any Small business | Any Small business | PE-backed roll-ups & franchise platforms | PE-backed roll-ups & franchise platforms |