Connects to ServiceTitan, Housecall Pro, FieldEdge and more

The AI CSR for HVAC, Plumbing & Electrical Teams.

Stop overpaying for an AI receptionist that just talks. Novera answers every call the way your team would, books it on your board, and keeps everyone in the loop. You don’t book jobs, you don’t pay.

HVAC technician checking his phone beside his service van at dusk after Novera booked the job

Hassle-Free Setup

We don't hand you a template. We build around your business.

Day 1

Session 1

Map triage & intake

Day 6

Session 2

Call routing & escalation

Day 12

Session 3

Live on your board

Not some drawn-out implementation. No training the AI yourself, no countless tabs and configurations to figure out. In 3 working sessions with your team, we map exactly how your shop runs, your triage, your intake, how you assign jobs, until Novera fits like one of your own CSRs. No setup costs, no waiting on a support queue. Just immediate changes whenever you need them. 

Triage

Intake

Service area

Call routing

Escalation logic

Scheduling sync

Text/email notifications

Live transfers

ServiceTitan Integration

Housecall Pro Integration

FieldEdge Integration

Service Fusion Integration

Jobber Integration

Pay per outcome, or a flat rate. Your call.

No setup costs, no long support queue. Immediate changes, start on whichever model fits your shop.

Pay per outcome

2% of the job value, only on jobs Novera actually books. Nothing booked, nothing owed.

Flat rate

One number per month, matched to your tier.

You only pay when we make you money. Switch between the two anytime.

Feedback from the field.

What shops are saying

“We needed an after-hours service to handle both emergency and non-emergency calls. We initially went with a well-known AI company, but unfortunately, it just wasn’t working for us. Our customers were frustrated with how long it took to get their information through the system.

We connected with Novera AI and decided to give them a try before canceling our other service. Within just a few days, we noticed an incredible difference in how our customers were interacting with the AI.

Another important factor for us is customer support, and Novera AI has been better than any other company I’ve worked with. They took the time to tailor the AI to our specific needs and continue to monitor it to make sure nothing gets missed. They’re also constantly making improvements and fine-tuning the system so it can handle every call as smoothly as possible.

Overall, if you’re looking for a reliable AI service with excellent customer support, you really can’t go wrong with Novera AI. We’ve been very happy with the results and the level of service they provide.”

Fire & Ice Pros

Carrie Norris - Office Manager

Know Why Your Customers Are Calling, Not Just That They Did.

Your Call Analytics

Dashboard

AI receptionist performance overview

May 2026
REVENUE — MAY 2026
$38,625
Captured by Novera
Jobs booked
73
May 2026
Calls captured
135
May 2026
After-hours calls
67
Outside business hours
Call outcomes
Bookings73
Info requests47
Spam15
Top call intents
Booking73
Service area24
Pricing18
Warranty12
Every dollar on this screen was captured while the business was closed.
$19,340
Call & booking activity
Calls and bookings per day this month
May 1May 10May 20May 31
Calls by hour
Volume distribution across the day
12a3a6a9a12p6p9p11p

Built to be trusted with your calls

Your customers, your data, your rules.

1

Your data stays yours

Call data and customer records live in your ServiceTitan, Housecall Pro, or FieldEdge account, not locked in a third-party platform.

2

A human is always reachable

Updates are sent to your team by text and email on every call, for constant awareness, not just when Novera can’t close it.

3

No lock-in

No long-term contract. If Novera isn’t booking jobs for you, you can walk away anytime.

No booking, no bill.

See how Novera would handle your next call.